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Frequently Asked Questions
This section provides answers to frequently asked questions. If you do not find the answer you are looking for, or if you have a specific question related to the material of this course, please see the Contact Us section below. If you require assistance navigating through the course, please review the Orientation section.
questionWhen will I receive continuing education credits (CEUs) for each course that I purchase?
answerFollowing the completion of each course, the LRC will mail a certificate of completion awarding the number of CEUs listed in the course description. You should receive this certificate within two weeks of course completion. Because the LRC is part of an accredited university, these credits will be accepted by professional organizations such as the American Institute of Architects (AIA), the International Association of Interior Designers (IALD), and others. These courses will also fulfill continuing education requirements of professional certifications such as the Lighting Certification (LC) issued by the National Council on Qualification for the Lighting Professions (NCQLP).
questionWhen will new courses be added to Lighting Education Online?
answerThe LRC will be developing new courses on a regular basis over the coming months. Development time will depend on the length and complexity of each course. When a new course is added to Lighting Education Online, all past registrants will receive an email announcing the course and describing its contents.
questionWhy do I have to enter my email address each time I access Lighting Education Online?
answerThe LRC uses your email address to track your progress through each lesson of a course. It is important that enter the same email address that you listed in your registration each time you enter Lighting Education Online.
questionFor how long will my password remain active?
answerYour password will remain active for six months from the date you register.
questionCan I share my password with other people in my firm or company?
answerNo. Your password is provided for your own personal use. The LRC will track usage of each password. If someone other then you uses your password, the password will be deactivated and your access to Lighting Education Online will be rescinded. Each person who wishes to complete a course in Lighting Education Online must register and purchase his or her own password.
Contact Us:
Use this form to submit your question. Please fill out the information below and then hit the Submit button. Submit only questions related to the course or quiz material. If you encounter any problems such as: broken links, receiving an error messages, missing images, etc., please send an e-mail to: Technical Assistance. Thank you.
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